
Nadia Cortez
Runs the bench room and the cut list. Fourteen years with us, and the only person allowed to argue with a drawing.

Westford began in a two-car garage off South Lamar in 1996. It is now eleven craftsmen and a 14,000 square foot shop, and the work is still cut to the same rule.

In 1998 we took on a library for a house on Pemberton Heights. The drawings were beautiful and the walls were forty degrees out of plumb. We spent three weeks scribing and lost money on the job.
It also set the rule we still work by. Measure the room, not the drawing. Cut the last inch on site. Never hand a client a piece you would not fit in your own house. Every craftsman who joins us learns that on their first commission, usually the hard way.

Rough milling, joinery, veneer work, finishing and packing all sit within thirty steps of each other. Nothing leaves the building until it is finished, and nothing is finished by anyone but us.
You get one number against agreed drawings. It does not move for material cost, shop hours or anything else we failed to allow for. That is our problem, not yours.
Doors, face frames and drawer boxes are solid hardwood. We use sheet goods for carcass backs and nothing else, and we will tell you exactly where.
Workmanship and structure are covered for a decade. If a door drops or a joint opens, we come back and fix it. We have had to twice since 1996.
Average tenure at Westford is eleven years. You will meet the same faces from survey to handover.

Runs the bench room and the cut list. Fourteen years with us, and the only person allowed to argue with a drawing.

Veneer and curved work. If your commission has a radius in it, Elias is the one who will cut the forms.

On site four days a week. Scribes by eye, checks by rule, and has never left a job without walking it with the client.
We specify Westford by name. The site meetings are shorter, and the snag list is empty.

We keep finished samples and current commissions on the floor. Most clients visit once during drawings and once before install.